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For years, it wasn’t unusual for employees at performance coaching company Exos to work in the office six days a week to ensure their clients’ needs were being met, Chief People Officer Greg Hill recalls. Indeed, it was common practice at organizations around the globe, despite contributing to employee burnout.
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The practice ended abruptly in March 2020 when the pandemic began. But burnout didn’t. The condition, described by researchers as when people are highly engaged over a long period without the personal skills and organizational support to maintain their wellbeing, escalated worldwide. At Exos, employees struggled with
