Admin Skills Shortage: Why Your Back-Office Can’t Find Quality Support Staff

This post was originally published on this site.Administrative and clerical roles are easy to overlook until one sits open. Then the impact shows up everywhere. Calls go unanswered, schedules...

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Customer Experience Expert: How to Turn Customers Into Superfans

A local dry cleaner turned Brad into a superfan for life. Not because of their service. Because of how they made him feel. That story is exactly why Brittany...

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The AI-Era Workforce Planning Problem: How to Predict Which Roles Will Shrink, Change, or Disappear

AI is already changing what people do at work. Tasks like drafting contract summaries, writing basic code, tagging support tickets, and reconciling accounts can now be partly or fully...

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Make the Conversation Two-Way: Q&A With Ringover’s Erich Hugunin on the Outreach Mistakes Killing Candidate Trust

As VP of Sales for North America at Ringover, Erich Hugunin sits at the intersection of communication technology and staffing, and talks to recruiting leaders across the country about...

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DOL’s Office of Disability Employment Policy Will Host a Free Webinar on Aug. 19

This post was originally published on this site.The Employer Assistance and Resource Network, an initiative of the U.S. Labor Department’s Office of Disability Employment Policy, will host a complimentary...

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Beyond the Click: Three Trends Reshaping Talent Sourcing 

By Danny Ashraf, Chief Revenue Officer, Leoforce Programmatic job advertising used to be a simple math problem: spend a dollar, buy a click, hope it turns into an applicant....

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