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In the last few years, as the nation rebounded from the height of the COVID-19 pandemic, employers across industries started rolling back remote work policies, with many calling workers back to the office part- or even full-time. However, online business review site Yelp bucked that trend and leaned more fully into remote work—with significant business outcomes.
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After overwhelmingly positive employee experiences with remote work—CEO Jeremy Stoppelman wrote in 2022 that 93% of Yelp employees and managers agreed they were meeting their goals in remote settings—and significant under-utilization of offices that reopened, Yelp began envisioning a remote-first future,
