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Not that long ago – I am talking within the last 5 years – I worked with a company that, to put it mildly, was reluctant to implement new work and HR technology. Monthly financial reports, delivered to department heads for review and approval, were 1-inch thick paper packets. Internal comms (memos and newsletters and directives) were posted on bulletin boards and left on tables in the employee breakrooms.
Manager self-service, while available in the HRIS of choice, was not enabled and many aspects of employee self-service (such as requests for PTO) was also “turned off.” Rather, when an
