Is HR Missing the Forest for the Trees?

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For more than two decades, Gallup has reported on the state of employee engagement in the U.S. The data has been remarkably consistent — and remarkably disheartening. As of 2024, only 31% of employees are engaged in their work, while 17% are actively disengaged. The line has barely moved since the early 2000s. We’ve had 25 years of quarterly warnings, yet we continue to see the same stagnant results.

What if the metric of hiring success has nothing to do with improving the pre-hire tracking metrics, but the story the data tells?

For example, why are we trying to improve

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