Beyond the Hype: How to Deploy AI Sourcing Without Junking Up Your Pipeline

By Dan Brunell, SVP of Franchise Development, Spherion Staffing & Recruiting Key takeaways:  AI sourcing tools have made it dramatically easier to generate high volumes of candidate outreach and...

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Nobody Is Asking AI About Your Company – They’re Asking About Your Industry

Visa tested over 100 prompts to see what candidates ask AI about them. The brand questions barely registered. Here’s what that means for AEO candidate discovery.

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Call Center Job Titles (with Descriptions) in 2026

Quick Summary Call center job titles run from entry-level roles like Call Center Agent up to executive titles like Chief Customer Officer. Most companies use a six-level hierarchy: leadership,...

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85% of Applicants Never Get Evaluated. Here’s What That’s Costing You.

Cost per hire hit $5,475 in 2025, up from roughly $4,700 the year before. Applications per recruiter rose 400% over the same stretch. Staffing firms are spending more to...

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Indeed’s Terms of Service News

On July 23rd, more than thirty TA leaders joined our latest CareerXroads community call on Indeed – this time prompted by an update to Indeed’s Terms of Service that...

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7 Signs Your Job Description Approval Process Needs a Makeover 

Does this sound familiar? It takes your team longer to approve a JD than to fill the job. You’re also unable to understand why your JD approval gets stuck....

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Who Should Interview New Hires?

In all the talk about AI for interviewing, let’s take one step back and talk about the people. Who should interview new hires? The post Who Should Interview New...

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Phenom Buys Plum

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This episode is sponsored by Dalia— Is your career site delivering the conversion you need? Dalia’s plug-and-play tech turns...