Our Take: OpenAI’s Sam Altman has predicted virtual employees this year – here’s what that might look like

OpenAI boss Sam Altman, who was unceremoniously fired and rehired just over a year ago, has predicted 2025 may see the introduction of ‘virtual employees’ into the workplace. In...

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Leadership lessons for 2025: Insights from recruitment CEOs on AI, agility, and tech adoption

The recruitment industry is evolving at a breakneck pace, shaped by market volatility, rapid technological advancements, and shifting client and candidate priorities. Like the years before it, 2025 promises...

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HCM giant Paychex to acquire Paycor for $4.1 billion

HR tech mergers and acquisition have kicked off with a bang in 2025. US-headquartered HCM giant Paychex has entered into a definitive agreement to buy Paycor, another US-based HCM...

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Latest News

Revolutionizing Employee Workflows with AI: ServiceNow’s Blueprint for the Future of Work

The Use Case Podcast

ServiceNow is leading the charge in HR tech, reimagining employee workflows with AI to simplify onboarding, enhance employee engagement, and promote continuous development. Gretchen Alarcon shares the vision behind ServiceNow’s transformation, emphasizing AI’s role in delivering seamless experiences, streamlining workflows, and building trust in automated processes.

In this episode, we look at employee workflows, onboarding, AI in HR, continuous engagement, employee experience, offboarding, and performance management as key elements driving ServiceNow’s strategy. Gretchen explores how talent development, workflow automation, and re-recruiting contribute to a forward-thinking approach in the Future of Work.

Key Takeaways ServiceNow has positioned itself as a leading AI platform

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