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OpenAI’s ChatGPT is everywhere nowadays and offers benefits like faster resume screening or interview question generation. But, for its speed and convenience, HR professionals should know that ChatGPT’s outputs are riddled with hidden biases. While ChatGPT bias is not a popular talking point, it does exist.
Bloomberg’s team of researchers experimented with using fictitious names and resumes to measure algorithmic bias and hiring discrimination. They used GPT to generate eight different resumes, edited them to show the same level of educational attainment, years of experience, and job title, and associated them with men or women who are either Black, White, Hispanic,
