Mission Possible: How AmeriHealth Caritas is Delivering a High Touch Candidate Experience While Recruiting at Scale

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Hiring for empathy, with empathy, while still remaining operationally efficient is tough for any talent function to master. Bill Musman, VP of Talent Acquisition at AmeriHealth Caritas, shares his ideas for recruiting passionately while steering a mission-driven organization at full speed.

AmeriHealth Caritas, a managed care organization of six million members, provides health coverage to vulnerable and underserved populations in the United States. Its mission is to help its members get care, stay well, and build healthy communities. Beyond these health-focused objectives, AmeriHealth’s larger mission is to help end poverty, so everyone can reach their American Dream.

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