The Google Hire team has an excellent post about why and how to revamp your rejection process;
Extending an offer to a candidate is an important part of hiring – you get to help your company expand. But what about the process of rejection?
As recruiters, we have another opportunity to influence company growth when we tell candidates “no.”
If your rejection process makes a good impression, it’s more likely that candidates and their network will stay connected with your brand—both as future job applicants and, depending on your business, even customers.