Job Description Process Improvement: How One Workflow Fix Saved 1,200 JDs from Chaos

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Our client used to live in email h*ll. Hundreds of job descriptions, scattered statuses, and no way to know who owed what. That chaos? It’s officially canceled.

We worked with them (a large insurance org), who had a common but painful problem: tracking the job description workflow across a ton of people. Their admin was the air traffic controller for 1,200+ JDs a year. Her team needed to know exactly where every JD stood—editing, reviewing, or approving—without the guesswork or the inbox ping-pong.

They weren’t just looking for clarity. They were looking to:

Spend less time manually tracking who

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