Ghosting, AI, and Broken Promises: Fixing Today’s Job Search Struggles

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Job seekers are navigating a minefield of ghosting, misleading job postings, and rising AI-driven pressure, not to mention a highly competitive market, according to Greenhouse’s 2025 Workforce and Hiring Report. The hiring experience is broken — and staffing agencies have a critical opportunity to step in, rebuild trust, and lead with solutions. But doing so requires bold action and a deep understanding of what candidates are truly facing.

1. It’s a brutally competitive market

Nearly 70% of job seekers in Greenhouse’s survey of 6,000 workers in the US, UK, and Ireland describe the job market as “extremely” or “very” competitive.

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