Darlene Stone took a part-time job at her small community hospital in high school, working admissions, medical records, and the business office alongside her mom and grandmother. When she went off to college to study accounting, she transferred into a hospital HR department and quickly realized she cared far more about the human side of the work than about tracking down the exact penny. She changed her major and never left.
Darlene is now the Senior Vice President and Chief Human Resources Officer at Bayhealth, a not-for-profit health system in Delaware. In this episode, she explains why she never walks into the CFO’s office asking for money without a plan to pay for it, how Bayhealth built on-site childcare open 365 days a year for its 12-hour shift workers, and why her first question about layoffs is always “How do we redeploy them?”
You’ll also hear:
- How a self-described harmonizer who hated conflict learned to lead
- What she tells aspiring leaders who don’t have a formal path into management
- Why finance goals and turnover goals belong on the same executive scorecard
- How HR took over physician recruitment and nearly doubled the previous year’s hires
Connect with Darlene: https://www.linkedin.com/in/darlene-s-742b9b3/
Learn more about Bayhealth: https://www.bayhealth.org
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