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Ana Moran’s story is proof that leadership can start anywhere. After immigrating from Colombia as a child, she began her career on the frontlines as a call center agent. Today, she is Chief People Officer for the U.S. Market at Foundever, leading a workforce of more than 150,000 employees.
In this episode, Ana shares how her immigrant experience and frontline beginnings shaped her leadership philosophy. She explains why bravery matters as much as credentials, how organizations can unlock talent by valuing personal journeys, and why frontline roles are essential to creating opportunity at scale.
You’ll learn:
Why frontline jobs create pathways for mobility