The human edge: Enhancing soft skills as essential partners in the AI age

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Human skills neatly complement AI: AI excels at automating tasks, freeing us to focus on what machines can’t replicate: human ingenuity and flexibility. This isn’t science fiction; it’s the reality unfolding before us and presents a key challenge for HR professionals. Soft skills – communication, empathy, critical thinking, creativity – are the cornerstone of human interaction and innovation.


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