The Fierce Kindness paradox: How HR should manage difficult workplace relationships

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In the world of work, where toughness can be prized over empathy, could the real key to unlocking workplace potential be a radical approach to combining the benefits of both? Welcome to my paradoxical principle of ‘Fierce Kindness’, a term that I’ve developed to highlight the point where compassion meets courage in the HR leader’s toolkit. When it comes to managing situations when relationships…


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