The Contact Center Evolution Will be Remote
The pandemic has thrown nearly every industry into a state of rapid-fire transformation, and that includes contact centers. Chances...
Tag: HR tech
HRExaminer v10.79
Rethinking Work HRExaminer v10.79 for July 3, 2020 Before we bring people back...
Benefits news you may have missed: June 29-July 3
How voluntary benefits are changing due to COVID: As leader of Willis Towers Watson’s voluntary benefits practice, Mark Hebert...
Fireside chat with William Tincup & Ruth Thomas of CURO
Fireside chat with William Tincup & Ruth Thomas of CURO A few years ago I was speaking at a...
HR Tech Weekly: Episode #273: Stacey Harris and John Sumser
Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology. Listen live every...
[PODCAST] How do You Spend $0 on Your Tech Stack
How do you spend $0 on your tech stack? School is in session! Last week, we talked about the...
Four ways that AI and automation can deliver an enhanced customer experience
We all strive to deliver the best possible experience and service to each of our customer groups. Artificial intelligence...
Fireside chat with William Tincup & Yves Lermusi of Checkster
Fireside chat with William Tincup & Yves Lermusi of Checkster Yves is one of those guys that I’ve known...
HRExaminer v10.78
HR Examiner Weekly Edition v10.78 for June 26, 2020. After the Furlough HRExaminer v10.78 for...
‘HRE’ wins 6 excellence in journalism awards
Human Resource Executive® is a national and regional award winner in the 2020 Azbee Awards of Excellence–earning gold, silver and...
HR Tech Weekly: Episode #272: Stacey Harris and John Sumser
Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology. Listen live every...
HR Tech Weekly: Episode #271: Stacey Harris and John Sumser
Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology. Listen live every...
HRE’s number of the day: emotional wellbeing programs
95: Percentage of employers that now include emotional and mental health programs in their corporate wellbeing platforms Nearly all...
3 big ideas from a Top 100 HR Tech Influencer
John Sumser, founder and principal analyst for HRExaminer, has witnessed change in the HR-technology realm that puts him among...
COVID-19 strategy 101: How to improve mental health
A focus on mental health always makes good business sense. But in the time of coronavirus, as well as...
HRExaminer v10.77
Conversation – The Heartof the Organization HRExaminer v10.77 for June 19, 2020 TJ...
Fireside chat with William Tincup & Adam Gordon, CEO of Candidate.ID
Fireside chat with William Tincup & Adam Gordon, CEO of Candidate.ID I’ve known Adam Gordon for 150 years mostly...
Averbook: Survey shows COVID accelerated digital transformation
The survey for the week of June 15 addresses the realities of remote work. Click here to take the survey. Results...
HRExaminer v10.76
Where we are right now withIntelligent Tools and AI (Video) HRExaminer v10.76 for June 12,...
Sumser tech spotlight: Hiring tool ‘distinguishes itself’
Baltimore is the very last place that I’d expect to find groundbreaking technology for the labor market. The metro...