PrismHR Announces New Offerings to Improve Retention and Grow Business for HR Service Providers

Today at PrismHR LIVE, the largest technology conference for the HR service provider industry, PrismHR, the leading HR technology software powering payroll, benefits and HR for small and medium-sized businesses across the U.S., today announced several new product and support initiatives designed to help service providers leverage technology to grow their businesses and become more profitable.

PrismHR’s customers include some of the largest Professional Employer Organizations (PEOs) and Administrative Services Organizations (ASOs) in the U.S. The company is unveiling significant enhancements to its platform and product portfolio, including: 

  • New reporting tools: Report Center, which provides HR service providers with greater flexibility and access to data, improved data granularity and greater insight into business and employee data
  • New PrismHR Talent Management solutions: Sophisticated, easy to use tools and applications for HR professionals to quickly and efficiently find, hire and retain top talent
  • An enhanced user experience: Improved user experience across onboarding and benefits enrollment, including a new, improved user interface designed to provide a more consistent user experience
  • New and improved customer support initiatives: a redesigned Customer Resource Center (CRC) with a new look and feel, an expanded knowledge base, easier self-service, and a new online customer community

“Successful HR service providers are looking to technology to provide a competitive advantage for both their own businesses and for their SMB clients. As a company, we’re making continued, significant investments in a wide variety of applications and enhancements to the platform that will deliver significant value,” said Gary Noke, president and CEO of PrismHR. “For example, our rollout of Report Center will deliver expanded reporting capabilities, interactive reports, and more accounting data that will enable customers to make better business decisions than ever before.”

PrismHR Report Center 
PrismHR Report Center will provide a central location to find and run newly available interactive reports within the PrismHR platform and will launch with seven fully-customizable interactive reports. Customer activations will begin this summer. Moving forward, additional interactive reporting capabilities will be released quarterly.

PrismHR Talent Management 
Talent management is becoming increasingly important for SMBs to remain competitive in today’s job market, where unemployment is at an all time low. PrismHR’s Talent Management solutions, including applicant tracking and performance management, help employers quickly and efficiently find, hire and manage employees, enabling SMBs to grow and manage their businesses more effectively.

“As the labor market becomes more and more competitive, it’s critical that companies have the right processes and technology in place to effectively manage the employee experience, from hiring to performance management,” said Noke. “PrismHR Talent Management helps HR service providers deliver an employee experience to SMBs that rival those of large enterprises.”

According to PrismHR’s 2019 HRO Trends Report, 51% of SMBs cite hiring qualified employees is a significant business challenge, and 56% of HROs see the issue as a top challenge for their SMB clients. A copy of the 2019 Trends Report can be downloaded at

About PrismHR 
PrismHR delivers HR software and access to the largest network of HR outsourcers in the United States, all designed to reduce your HR burden and get the most from your greatest asset – your people. With hiringpayrollbenefits, compliance and much more, PrismHR technology makes HR more efficient across the entire employee lifecycle. 80,000 small- and medium-size businesses (SMBs) and 2M+ employees are already taking advantage of this combination of service and technology. Learn more at

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