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A Manager of Customer Enablement is responsible for developing and implementing programs and resources to improve customer onboarding, success, and self-service support, ensuring a high-quality customer experience while scaling the company’s support capabilities.
Use this Manager of Customer Enablement job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
What is a Manager of Customer Enablement?
A Manager of Customer Enablement is a strategic role focused on enhancing the customer journey from onboarding to ongoing success. This position involves creating educational content,