IHG UK MD: AI won’t replace the power of being face-to-face

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IHG Hotels has kicked off 2024 with a bang. The British multinational hotel group, which includes brands like Hotel Indigo, Kimpton, voco, Holiday Inn, Crowne Plaza and Six Senses, and employs over 350,000 people worldwide, is continuing to grow across all market segments: luxury and lifestyle, premium, essentials and suites. In the UK and Ireland (UK&I) alone – IHG’s biggest market in EMEA – IHG…


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