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This is the second of two posts from Glen Cathey on why companies need to provide direction and tools so their workforces can use AI safely. Here’s a link to the first post, “Why Giving Employes the AI Tools and Training They Want Is a Win-Win.”
Because generative AI tools like Copilot, ChatGPT, Gemini, and Claude understand natural language, many people assume they’re completely intuitive to use.
Don’t be fooled.
As Yuval Noah Harari, author of Sapiens and Homo Deus, has pointed out: “We cannot take AI adoption for granted: AI is not equivalent to smartphones, and we will need to help people