B&Q: There’s ‘something magical that AI will never replace’, but it can make people’s lives simpler

Part of Kingfisher plc, B&Q is a British DIY multinational retailer and it achieved £3.8 billion in sales in the last financial year. Key to this business success is B&Q’s 21,000 employees. The retail giant wants all of its people to not just have a job, but to have a career at B&Q. “We want every colleague to feel they have the tools to perform at their best and deliver the best possible…

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