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At Concentrix, a global leader in customer experience solutions, talent acquisition is closely integrated with business operations rather than functioning as a standalone department.
In this episode, Jillene Jensen, Senior Director of Talent Acquisition, shares how her operations background led to a new kind of talent acquisition strategy: prioritizing alignment, performance, and long-term impact.
You’ll learn:
Why former operations leaders make great recruitersHow Jillene’s team calibrates with business units to improve the quality of hireHow Concentrix balances AI tools with human touchWhat talent acquisition metrics really drive retention
Connect with Jillene on LinkedIn: https://www.linkedin.com/in/jillene-jensen-423932111
Connect with us:
💻 All Episodes: TalentAllStars.com
💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/
💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/
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