SEATTLE, WA AND WILMINGTON, NC , July 18, 2018 — Talentegy, the AI enhanced Talent Analytics platform designed to help HR teams optimize Recruiting and Talent Management, today announced the launch of their latest addition to the award-winning solution, the Talentegy Chatbot. This new feature will bring even greater engagement for customers using the Talentegy platform to continuously and seamlessly connect candidates and employees with their company.
Multiple industry studies show candidates and employees are clearly dissatisfied with application and hiring processes and internal self-service tasks. Talentegy’s multi-channel Chatbot instantly improves candidate and employee experience by engaging users on demand. It can be used to answer basic questions, guide candidates through a job search, help employees complete a performance review, ask for feedback to make improvements, actively re-engage users back into the process or even automate complex tasks such as scheduling interviews. And when the Chatbot can’t fulfill on the answers, users can be asked to be handed off to a human, connecting instantly through live chat, email or via direct integration with internal support systems.
Top talent wants to have personalized, familiar experiences. They have a higher experiential benchmark set by the fact they are also online consumers who have these resources readily available. Allowing active engagement, accessibility and communication into the process gives users the flexibility to drive their own interactions. A Chatbot can also reduce repetitive and administrative tasks in recruitment or HR service delivery.
“Candidates and employees are largely frustrated with their experiences with employers today,” said Dwaine Maltais, CEO of Talentegy. “As HR continues to accelerate their digital transformation it’s critical that there’s a focus on driving positive experiences across all aspects of recruiting and talent management. With the launch of our Chatbot, Talentegy ensures that companies can both measure every experience and actively engage with users in real-time, at scale and in a highly personalized fashion.”
Talentegy’s Chatbot is immediately available as part of the overall Talentegy Platform and will receive regular feature updates designed to further improve its capabilities for both recruiting and talent management functions.
To learn more about Talentegy’s award-winning platform and meet the team in person, visit their booth at the upcoming HR Technology Conference and Exposition, Booth #428BJ, September 11-13th, in Las Vegas.
ABOUT TALENTEGY
Talentegy is an AI enhanced Talent Analytics platform to optimize Recruiting and Talent Management. It is designed to help HR teams monitor and measure their candidate and employee experience. Providing a sophisticated but easy-to-use analytics engine, Talentegy sits on top of an organization’s existing HR technology stack to identify where issues are causing frustration, conversion drop-off or user dissatisfaction. Talentegy delivers actionable insights to improve user experience by putting the focus on the greatest impact to a company’s bottom line, its talent. Website | Facebook | Twitter | LinkedIn