Focusing on outcomes is the key to amending workflows and getting results with AI tools.

Walk into almost any staffing firm today and you’ll find artificial intelligence implementations somewhere—a résumé parser, a sourcing copilot, a screening chatbot. By this point, most major staffing firms are deep into pilot stages of AI initiatives. The problem is that most of this activity never shows up on your profit and loss statement. Firms are buying tools and waiting for value that