Talkpush, the first conversational recruitment platform, announced its revamped WhatsApp integration capabilities armed with rich content support, which enables recruiters and candidates to send and receive images, videos, PDFs, text files, contacts and audio files.
The WhatsApp bot can now send images and convert audio to text using speech recognition software and natural language processing (NLP) capabilities to support recruitment automation at every stages of the hiring process.
Talkpush’s WhatsApp integration allows candidates to easily complete their whole application process natively without ever having to leave WhatsApp answering questions in video and voice format from their smartphones. For employers, this means being able to deliver a great candidate experience for the more than 1.6 billion users who use WhatsApp every month.
Max Armbruster, CEO of Talkpush commented: “It used to be very difficult to deliver a good candidate experience while doing video interviewing because asking people to install a new app on their phones is considered bothersome if not downright invasive. The solution is simple: engaging with candidates through the apps that already installed on their phones. That’s why in 2018, we released the first video interviewing chatbot for Messenger and today, we’re excited to be the first company to make this feature available on WhatsApp.”
Adecco has been a working with Talkpush in a high volume recruitment situations, and was the first to roll out this latest technology. Daniel Callaghan, the Head of Adecco Group X in Asia Pacific shares some of the initial results: “Talkpush’s WhatsApp integration allows us to re-engage with our existing talent pools by sending and collecting video messages which builds stronger relationship.”
All communications happen from a verified account with the official brand and company name of the employer, giving candidates and recruiters confidence they conversation is secure. The WhatsApp Talkpush integration uses WhatsApp Verified Line, with a dedicated server and end-to-end encryption, ensuring that all personal data and communication is secure, and preserving a spam-free environment.
Talkpush is the new way employers and candidates connect all over the world. We believe hiring is about starting conversations; and are on a mission to level up the recruitment experience. The way people communicate is ever-changing and talent acquisition needs to change with it. We empower candidates by getting their voices heard; and we delight recruiters with software that lets them talk directly with the right talent.