For the Season 2 finale, Kelsey Biggs, VP of Global Talent Acquisition at Gong, joins Brandon for a conversation about what great recruiting looks like when the tools are changing faster than anyone can keep up. Kelsey has built and led recruiting teams at Square, Front, and Gong, and she brings a leader’s honesty to the questions every TA team is facing right now.

The conversation covers the growing weight of the recruiting tech stack and what it asks of recruiters and how she handles the moments when a recruiter’s gut and the data disagree. Kelsey also shares how her team uses call recordings to coach on compensation conversations, why Gong shifted its focus from inbound applications to sourcing and referrals, and why she believes the ATS should be the starting point for sourcing, not a system recruiters leave behind.

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