Empowering the Frontline Workforce with AI and Human-Centric Leadership

Despite growing optimism about AI, anxiety remains widespread among frontline employees. Data from UKG and Workplace Intelligence’s 2025 Frontline Workforce Study shows that 85% of frontline employees believe it would be a “huge mistake” to replace humans with AI, while two-thirds (64%) worry AI could take their jobs. A further 65% are concerned that someone who knows how to use AI could replace…

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