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While AI is designed to make work easier, Upwork reports that 77% of workers feel it’s actually increasing their workloads. This disconnect can create anxiety, leaving employees unsure of how to leverage AI to their advantage. As a result, the confidence gap is widening.
But there’s good news: HR professionals can step in to close this gap, helping their teams build AI confidence and embrace this powerful tool.
The confidence gap with AI
It’s no secret that AI adoption has outpaced employee readiness. A lot of workers feel unsure about how to integrate AI into their daily tasks. According to Walkme,