Beyond the Rejection Letter: 7 Tips to Soften Job Rejection Over the Phone

 If you’re a recruiter, rejecting candidates is likely the most agonizing part of your role. After learning what your candidate cares most deeply about, you have to break the news that your team won’t be continuing their process. For candidates, that rejection is equally – arguably more – torturous. Perhaps they imagined sitting at that one desk near the window in your office or squealed to their roommate about finding their dream job; it’s heartbreaking to realize that dream won’t become a reality.

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