Bad news shouldn’t come from a bot: Five rules to stop automation breaking trust

This is a preview. View original post on this site

The bot got there first. At Australia and New Zealand Banking Group (ANZ), more than 100 bankers learned they were out of a job not from a manager, not from HR, but from an automated email politely requesting their laptops back. The bank apologized. The union called it “disgusting.” The headlines wrote themselves. The damage wasn’t about the restructure itself. It was about the delivery: Out of…

Source

Read Complete Article

See also  OpenAI CPO Julia Villagra steps down

Subscribe to Recruiting Headlines

* indicates required

RECRUITMENT MARKETPLACE


»Free CRM Audit from Dalia


»See how your employer brand stacks up against the competition with CLEO Ai


»The Diversity Job Board


»HR Technology Wire


»HR News


»Job Board Directory


»Optimize Your Recruitment Marketing with Jobsync


»Recruiting Newsletters


»HR Tech News


»Jobs with Relocation Assistance


»Recruiter Ebooks