“Aggressive listening.” “Favorite self.” “Bionic leadership.”
Claire Macintyre, SVP & Chief People Officer at Sam’s Club, uses several memorable metaphors in this fascinating conversation about technology, culture, and leading people through rapid (and sometimes scary) change.
She shares why the best HR leaders are equal parts manager and mentor—and how to build a people strategy that doesn’t just respond to the future, but helps shape it.
Claire also shares:
- Why she doesn’t use the term “best self”
- How Sam’s Club used AI to remove millions (!) of mundane tasks in its clubs
- The metric she uses to evaluate HR team success
Connect with Claire on LinkedIn: https://www.linkedin.com/in/claire-macintyre/
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