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€3.6 billion income French multinational food and drinks company Danone’s CHRO, Isabelle Esser, is more than just head of HR – she is also Chief Research & Innovation, Quality and Food Safety Officer. For Esser, these two sides of her role go hand in hand – they are both about innovation and people. “We can only serve the consumer, the patient, because we have the right people,” Esser shares.