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With customer service now outranking low prices among consumers making purchase decisions, hiring good hotel staff is a must. Asking the right interview questions helps managers identify the best candidates to meet changing guest expectations.
Whether you’re looking for front of house team members, food and beverage staff, or housekeepers and groundskeepers, it’s helpful to think of serving candidates like you would guests — with attention, courtesy, and care. We’ve gathered the best hotel hiring tips and interview questions to help empower your hospitality recruitment strategy with speed and efficiency.
Inside this guide, you’ll find: