SUMMARY
In this episode of the Digital Recruiter Podcast’s ERE Recruiting Innovation Summit Series, host Clark Wilcox sits down with Mike Dickinson, Director of Recruiting at NHS Management. Mike shares the story of transforming hiring at a skilled nursing organization that had been operating with paper applications as recently as 2020. With over 40 long-term care facilities under NHS’s umbrella, the stakes were high—and the changes had to be practical, fast, and scalable.
Mike walks through how he took the organization from manual job posts and outdated systems to a modern tech stack using UKG, Chattr, and AI-enhanced workflows. He