Meet your people where they are: feedback in the flow of work

Reading Time: 6 minutes The rhythm of work as we know it has changed. For many of us, the office commute and conversation at the watercooler are things of the past. We now find ourselves hopping from one video call to the next—and think of jeans as ‘home office fancy’. While it may no longer be possible to walk …
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6 common biases to overcome for performance reviews

Reading Time: 9 minutes As humans, we’re all prone to biases. We constantly assess people and situations through the lens of our own prejudices – even when we don’t intend to. You can imagine how this can have a significant impact when it comes to performance reviews.  But there’s good news. Once you’re aware that these biases exist, you …
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Performance management post-COVID-19: things to consider

Reading Time: 8 minutes COVID-19 has disrupted how organizations are operating, with many experiencing reduced hours, adjusted goals, furloughs, or even layoffs.  Thus it is necessary for organizations to re-evaluate aspects of their performance management system to better respond to the current context of their organizations. Performance management conversations can be a daunting experience for managers and employees when …
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5 steps to performance change management planning

Reading Time: 6 minutes In times of uncertainty, organizations and individuals alike are compelled to accept that change is the only constant. While discomfort and resistance are natural consequences of any change, planning and preparation can help smooth the transition. In response to the COVID-19 pandemic, most companies have adapted their core processes and workflows in order to stay …
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How to adapt goals in a time of crisis

Reading Time: 6 minutes An effective performance management process should create a shared understanding about what needs to be achieved at an organizational level. It should also make clear what individuals or teams have to do, learn, and develop to be successful within that context. Unfortunately, more often than not, this isn’t the case when it comes to performance …
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How to embed agile thinking at every level of your company

Reading Time: 4 minutes Change isn’t just happening fast, it’s skyrocketing. As technology, markets, and customer behavior change, you need to be able to adapt and respond. The goals and strategies you have in place today might not be the things that drive your business into tomorrow. Think about the example of both Blockbuster and Netflix. Blockbuster failed to …
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The importance of self-reflections in difficult times

Reading Time: 5 minutes A strong employee listening strategy is especially valuable during an unprecedented global pandemic. A continuous listening strategy helps organizations collect, understand, and act on employee feedback more often across the employee lifecycle. This strategy not only allows our employees to engage in meaningful conversations but is also a strong indicator of a supportive workplace.  Difficult …
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How PwC uses data to retain high-performing employees

Reading Time: 7 minutes Time and time again, research has shown a strong relationship between employee engagement and performance, yet organizations often fail to assess these two important factors together. As a result, companies miss out on identifying critical insights which could help drive better individual, team, and org-level decisions. Though many People leaders want to better understand these …
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Giving and receiving feedback through “juicy” conversations

Reading Time: 6 minutes How do you feel when asked to give or receive feedback? We find that people either tend to respond with great enthusiasm – “I love feedback! Bring it on!” – or slight terror – “Oh… feedback…” *wide eyes, nervous smile*. At WE, our work develops Relational Mindfulness to help teams and individuals have healthier relationships, …
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360° feedback: benefits for individuals, teams, and managers

Reading Time: 7 minutes Most companies are familiar with standard performance reviews. However, if your organization is looking for an alternative or supplementary method of sharing feedback with individuals, teams, and managers, 360° reviews are a great option to look into. As the name suggests, this type of feedback gives people a more comprehensive picture of their performance and …
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Building a performance process that works for you

Reading Time: 3 minutes A well-rounded performance management process isn’t only about measuring an employee’s success in the past. It has the potential to be a great tool for helping them develop skills for the future. There are performance processes that help employees both look backward and plan forward. It’s important for managers to differentiate between the processes that …
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How to deal with losing a high performer

Reading Time: 7 minutes When you lose a high performer (at Culture Amp we call them “high-performing employees”, as we see performance as a fluid state), your team, and sometimes even your entire organization, feels the pain of that loss. High-performing employees lead teams in many ways. They do great work, pick up slack and set an example that …
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5 ways HR teams can help develop their managers

Reading Time: 6 minutes As the department that oversees all culture and people-related functions, it makes sense that Human Resources (HR) plays a major role in developing good leaders. However, despite the wealth of knowledge and resources held by the team, HR still remains a largely untapped resource by managers.  In this article, we explain how HR and people …
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Managing performance evaluations during a pandemic

Reading Time: 11 minutes During a time of crisis, it can be difficult to operate business as usual. Amidst the uncertainty, HR faces the challenge of being pulled in different directions – from managing communications and crisis response planning, to maintaining some level of continuity of business operations. As SHRM suggests, it’s critical for organizations to aim to manage …
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