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Key takeaways:
Rapid AI adoption: 61% of staffing firms already use AI (up from 48% in 2024), with 74% of non-users planning adoption — potentially reaching 75% industry-wide by year-end. Conversational AI dominates: 55% of AI users deploy conversational AI for candidate communication, followed by database cleanup (45%) and job matching (43%) applications. Measurable results: 45% of AI users report enhanced candidate/recruiter experiences and 38% see improved matching, though strategic implementation matters — 32% haven’t seen measurable impact yet.
The AI revolution has arrived in staffing, and agencies that aren’t adapting risk being left behind. According