Indeed Adds Automated Phone Screening to Job Applies

We just got a tip that Indeed is now allowing employers to embed 4 screening questions that can be answered by phone and have recordings saved in their dashboard. Here’s a screenshot of what that looks like. Our tipster said it has appeared in the past 2-3 weeks.

We’d love to hear from others that use Indeed if they have taken advantage of this new feature.

indeed phone screening

After some research we found an FAQ that tells more about it though we haven’t seen when they actually launched the feature. But it’s an intriguing add-on for their employer clients.

Products like HONEiT have been recording phone screens for a few years now and it does seem to be a practical use of HR technology in action. Nick Livingston who runs HONEiT says his product “focuses only on live two way conversations (phone or video)” and that Indeed adding one-way screening makes sense for their model. “I think interviews are two way conversations. Candidates also have questions for employers, especially in competitive talent markets” he added.


WHAT IS IT?

The automated phone screen provides you with the ability to let employers learn a little bit more about you as part of the application process. By calling into the number provided, you will be asked a series of questions and your answers will be recorded. These questions are designed to help the employer learn a little bit more about your background and experience. Each answer provides up to two minutes recording time and your answer will be recorded and passed on to the hiring manager.

HOW IT WORKS

The hiring manager can decide to ask you to record a phone screen. You receive an email with a phone number and a job code. This phone number will be a toll-free phone number for the United States. In other locations not explicitly noted, a normal landline-based number will be provided. Call the number to connect to the automated system, and answer the questions.

Within the call you will be asked a series of questions – your answers to these questions will be recorded and forwarded to the hiring manager.

After completing the call you will receive a confirmation message and should the hiring manager decide to proceed with your application they will contact you directly.

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