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Tag: Technology and analytics
Research: What Companies Don’t Know About How Workers Use AI
Three Gallup studies shed light on when and why AI is being used at work — and how employees and customers really feel about it.
How to Implement AI — Responsibly
Four ways nontechnical leaders can foster a culture that values ethical AI.
What’s Behind the Success of Some Tech Start-Ups?
Their corporate culture often focuses on unconventional solutions to hard business problems.
AI’s Trust Problem
Twelve persistent risks of AI that are driving skepticism.
Your Teams Should Drive AI Adoption — Not Senior Leadership
Many companies appoint a designated senior leader to find ways to integrate new tech — and that’s a mistake.
GenAI Can Help Companies Do More with Customer Feedback
“Voice of the customer” applications — parsing, interpreting, and responding to customer input — are particularly promising.
Amazon in Seattle: The Role of Business in Causing and Solving a Housing Crisis
What role should business play in solving societal issues that it helps to create?
Why Engineers Should Study Philosophy
Understanding the “why” before you start working on the “how” is a critical skill — especially in the age of AI.
Research: How Ratings Systems Shape User Behavior in the Gig Economy
A study reveals surprising differences between displaying an average score or individual reviews.
How One Marketing Team Made AI Part of Its Daily Work
Nine out of ten marketers agree: Organizations must increase their use of AI if they want to stay competitive.
How AI Features Can Change Team Dynamics
AI-powered feedback is popping up in Zoom, Teams, and other common tools. Relying on it can be convenient — but there are some serious drawbacks.
Research: Leaders Undervalue Creative Work from AI-Managed Teams
Beware the unintended consequences of using algorithmic tools for management.
Getting Your Company’s Data Program Back on Track
If you’re struggling to extract value from your data, it might be time for a fresh start.
Is Your Company’s Data Ready for Generative AI?
A new survey of data leaders across industries suggests that most companies have a long way to go.
How People Are Really Using GenAI
The top 100 use cases as reported by users on Reddit, Quora, and other forums.
Why Physicians Resist Using Algorithm-Based Apps
A study of physicians in the UK identified four reasons.
Is Your AI-First Strategy Causing More Problems Than It’s Solving?
Consider a more balanced and thoughtful approach to AI transformation.
Why Adopting GenAI Is So Difficult
It may seem like everyone’s figured out how to use this new technology. They haven’t.
Integrating Digital Tools into Every Stage of Your Sales Strategy
How to navigate the three phases of identifying and onboarding the tools your team really needs.