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Key takeaways:
Adoption vs. trust gap: While most companies are rapidly expanding AI hiring tools for resume screening, assessments, and even interviews, only 14% of tech professionals trust AI-driven hiring compared to 80% who trust human-led processes. Candidate fallout: Job seekers are adapting by “gaming” resumes for keyword optimization, but many still feel overlooked or excluded. Business risk: Companies prioritize efficiency, but AI-driven bias and lack of transparency risk alienating diverse talent. Staffing agencies have a unique opportunity to position themselves as the trusted human bridge that restores fairness and candidate confidence.
More than half of