The Phenom AI Day 2025 was a unique, live event organized by Phenom for the Human Resources (HR) industry. The day was dedicated to helping attendees better understand the technology and practically apply AI, automation, and experience (A.A.E.) in their environments.
The event focused on demonstrating how Phenom is turning vision into reality by solving HR’s biggest challenges using Applied AI, which refers to technology purpose-built for specific companies, candidates, and use cases. The core goal of Phenom—helping a billion people find the right work—is being aggressively amplified by AI.
Key themes and advancements highlighted during AI Day 2025 included:
- The Shift to Agentic Systems: The exponential shift in technology, driven by LLMs, GenAI, and agents, is moving software from being merely a tool to acting as a dynamic, evolving, and intelligent collaborator or teammate.
- Ontology-Driven Intelligence: The foundational use of ontologies (knowledge graphs) to model all data—structured and unstructured—to create a deep, contextual understanding of the customer’s business, roles, skills, and processes.
- Persona and Experience Agents: Phenom showcased multiple AI Agents, such as the Intake Agent, Sourcing Agent, Voice Screening Agent (which reduces candidate screening from 20 minutes to eight minutes), Candidate Concierge Agent, Fraud Detection Agents, and Career Coach Agent, all designed to automate and scale HR tasks.
- Unified Orchestration: The introduction of the Unified Orchestration Engine, a goal-directed system that overlays traditional automation to coordinate these agents, adapt to exceptions, enforce policies (AOPS), and ensure that humans are alerted at the right spot when intervention is needed.
- Responsible AI and Governance: Phenom emphasized its commitment to responsible AI through self-governance, adhering to regulations like the EU AI Act, and utilizing scientific methodologies (Industrial Organizational Psychology) to ensure reliability, validity, and fairness, maintaining that the future of hiring is “human-led and AI enabled”.
- Time Savings: Presenters frequently cited substantial time savings achieved through AI adoption, such as ChatGPT saving users an hour a day, Phenom’s X plus GenAI saving users an hour a day generating emails and profile summaries, and automated interview scheduling saving users 35 minutes a day.
The overall aim of the technology is to help organizations “hire faster, develop better and retain [their] employees longer”.