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AI is not new to $35.9 billion-revenue payment giant Visa. In fact, Visa has been using AI for the past four decades – this means “AI is in our DNA as a company”, meaning when the new wave of generative AI came in late 2022, “we were at the forefront of scaling and leveraging it as quickly as possible”. Those are the words of Jeremy Broome, SVP and Global Head of Talent at Visa.