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HR isn’t broken because it lacks data. It’s broken because the data isn’t connected to anything that drives decisions. 63% of HR professionals describe their function as the company’s crisis hotline. 41% of their time goes to admin work. And 98% of CHROs are unhappy with how performance management works — despite sitting on more workforce data than ever. That’s not a data problem. That’s a gap problem. And in Episode 3 of The Five Personas of the Modern CHRO, we get into the persona built to fix it: The Engineer. The Engineer doesn’t own any single function’s process. They