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Regardless, people will leave and it matters how you treat them.
This may seem antithetical to good management–after all, shouldn’t you care more about onboarding new employees and keeping your current employees happy and engaged? Sure, but it isn’t a zero sum game. You can have a great off-boarding program as well.
Why does it matter after someone decides to leave?
You want people to leave on a good note. For voluntary terminations, think of this as a marketing meeting.
Marketing may not be what you think of when someone resigns, but this is precisely what it is.