Talent hoarding describes a situation where a manager holds onto a high-performing employee in a way that restricts their professional development or the company’s ability to utilize their skills effectively. It might seem positive on the surface, but it can backfire for both the employee and the employer.
Here’s a breakdown of the concept:
- Managers holding onto employees: This can be due to a fear of losing a valuable asset on their team, or simply not wanting to deal with the hassle of recruiting and training someone new.
- Detrimental to employee growth: By keeping the employee in the same role, the manager might be stifling their chances to learn new skills, take on more responsibility, or advance in their career.
- Detrimental to company growth: The company misses out on the opportunity to leverage the employee’s talent in other areas where it might be more beneficial. It can also lead to knowledge silos and hinder internal mobility within the organization.
New research released from MIT Sloan Management Review shows that talent hoarding — manager behaviors that prevent subordinates from pursuing jobs elsewhere within a company — is bad for organizations, employees, and managers themselves. “Why You Should Let Your Favorite Employee Move to Another Team” shares data-backed evidence that letting their best employees go is often in managers’ own best interests.
Year after year, employees report that the No. 1 reason they leave an organization is the lack of opportunities for career advancement. JR Keller, an associate professor of human resource studies in the School of Industrial and Labor Relations at Cornell University, argues that “hoarding talent is a real short-term mindset with very long-term negative consequences for all — managers, employees, and organizations.”
Managers can control this and should keep the following points in mind when considering their own leadership performance:
- Managers must be willing to give up talent if they wish to become talent magnets. Earning a reputation as a manager no one wants to work for will not only minimize a draw on talent but also limit a manager’s own ability to advance.
- Letting people move on is good for organizations and managers. Employees know which managers are better to work for, and they want to work for managers who get their people promoted.
- Employees know which managers give out titles without meaningful responsibility changes. While managers may have real incentives to hold on to high performers, their reputations as talent blockers will cost them and their organizations in the long run.
- Hoarding is costly to organizations. The best way to get employees to stay is to show them that they can advance their careers within the organizations.
Of the nearly 100,000 internal applications that Keller and coauthor Kathryn Dlugos studied, they found that managers with higher rates of promoting subordinates received significantly more internal applications when a spot on their team opened. And even more notably, they received significantly more applications from top-rated employees.
These effects persisted even when managers themselves changed jobs. Those who helped their previous subordinates earn promotions still received more, better, and more functionally diverse applicants when they first took over a new team. Their reputation for getting people promoted followed them throughout their organization and career.
Managers are so important to internal mobility and development, yet most organizations do not have incentives in place for managers to develop the talent they have.
“Managers need to be convinced that it is in their own best interest to develop their people, or they won’t ever get the results they want,” concludes Keller. “Managers should think about the time and energy they spend on providing their subordinates with development and career advancement opportunities, increasing their visibility, and helping them make internal connections as an investment not just in their subordinates’ futures but also their own.”