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AI improving productivity but employees not won over just yet

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Global workers are becoming more acclimatized to the presence of AI tools in their daily work, seeing the positive impact on productivity and a reduction in the burden of repetitive tasks. Around one in four desk workers around the world have now gained experience in using AI in their work, as usage increased 24% over the past quarter as of January 2024, compared to September 2023 (one in five).

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