How Blended Metrics Mask Desk Performance Source Author 3 weeks ago Key takeaways: Although US staffing hours overall are up 11% from last year, industrial rose 17%, while office/clerical dropped 7%. A firm-wide growth rate combines those segments into one figure that conceals which desks are losing share. A helpful strategy is to grade each desk against Read Complete Article See also A Digital Transformation Roadmap for Staffing Firms