Key takeaways:
- Adoption vs. trust gap: While most companies are rapidly expanding AI hiring tools for resume screening, assessments, and even interviews, only 14% of tech professionals trust AI-driven hiring compared to 80% who trust human-led processes.
- Candidate fallout: Job seekers are adapting by “gaming” resumes for keyword optimization, but many still feel overlooked or excluded.
- Business risk: Companies prioritize efficiency, but AI-driven bias and lack of transparency risk alienating diverse talent. Staffing agencies have a unique opportunity to position themselves as the trusted human bridge that restores fairness and candidate confidence.
More than half of companies (57%) are already using AI in their hiring processes, Resume.org found, with 74% reporting improved hire quality. In fact, they’ve had so much success that the majority plan to boost AI usage within the next 12 months.
Most employers rely on AI for resume screening (79%). In fact, three-quarters of companies now let artificial intelligence reject job candidates without any human ever seeing their resume.
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