“Leaders are not very good at giving or receiving negative feedback. It is unlikely that this will change in the near future,” claims Marshall Goldsmith, the creator of the “feedforward” concept. In his blog, Goldsmith argues that focusing on the past results in negative feelings, whereas focusing on moving forward — hence the name — can result in positive change.
I’m a huge fan of looking forward and accepting that the past is the past and you can’t fix it. I use Goldsmith’s feedforward exercise in my leadership training classes, and it’s a great tool. But just because managers and business owners aren’t good