Your staff’s experience isn’t HR’s responsibility anymore

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By Louis Urbanowski, Recruitment Industry Expert

on31 Jan 2019 Company ProfileThe Access GroupView profile »

For years we have entrusted anything to do with culture, engagement and experience into the hands of the HR department, leaving them with all the people-centric tasks. While HR do play a huge role, they’re not exclusively responsible for your employee experiences. As Deloitte1 states, leadership, organisation structure and teams, career mobility, diversity, HR services, and more all have an effect on an employee’s experience. For Forbes2 they compare employee experience to football: although the goalkeeper’s main role is to keep the ball from entering their own

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